Privacy Policy


Your personal data

This fair processing notice explains how Transforming Lives Together (TLT) use the personal data we collect from you or that you provide to us.

Any personal data we collect or use about you must be managed in line with the obligations set out in the Data Protection Act 2018. We will only use your data in a way that complies with the law, and for a clear and specified purpose.

Who we are

For the purposes of the Data Protection Act 2018, Transforming Lives Together are Data Controllers. This means that we are responsible for ensuring that data we have about you complies with the principles. We are registered with the Information Commissioners Office and our registration number is ZB397255.

How we use your personal data

Personal data that we collect about you will be used by us in a number of ways depending on the context and the reason we have collected it:

  • To tell you about events that TLT are running which we think may be of interest to you;
  • To help us identify where you could help and assist TLT;
  • To collect feedback about our event;
  • To offer funding opportunities;
  • To send you the TLT newsletter which you can opt out of receiving at any time.

When we collect and use personal data about you, we have to have a lawful basis to do so. Our lawful basis for using your data will vary depending on what we do with it and the purpose we use it for:

  • Where we use your data for direct marketing purposes, this will be done on the basis of your consent. You can withdraw this consent at any time.
  • If you sign up for or attend one of our events, we will collect your contact information as part of the registration process, on the basis of Legitimate Interest.

Information we collect from you

When you use our services, we collect and process the following information about you:

  • Your contact details
  • Contact information (Name, Email address)
  • Church or organisation you are associated with
  • Social action projects you are associated with.
  • Your attendance at events and meetings run or hosted by us;
  • Information contained in emails or other correspondence from you and records of telephone calls or meetings with you;
  • Details of donations that you give to TLT;
  • Information that you share with us for the purposes of encouragement, training and prayer;
  • Details of your visits to our website so we can ensure that it is relevant to our users.

How we collect information

The personal data we collect about you will be collected from you directly.

Our Lawful Basis

When we process personal data, we need to have a legal justification to do so. In the context of the personal data that we collect from you, our lawful basis is consent when you sign up to our newsletter, and legitimate interest for all other purposes set out above.

Who share personal data with

We share personal data with the Church Urban Fund (CUF) with whom we have an information sharing agreement

​​We do not share your information with other third parties unless there is a legal or regulatory obligation to do so, or where the sharing is within our legitimate interest, subject to the appropriate safeguards including a contract that ensures that the third party will only process your personal data in line with data protection legislation.

​How we store personal data

Once we have received your personal data, we will use a range of technical and organisational controls to keep it secure and confidential.

The data that we control may be transferred and stored outside the European Economic Area ("EEA"), for example where our software providers store information on servers outside the EEA. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Where there is a transfer outside the EEA, we will ensure that organisation to whom information is transferred is one which subscribes to equivalent level of protection of your data protection rights standards under the Act.

We will store your information for no longer than reasonably necessary, usually for the time that you are interested in our work. We will regularly review the data we hold to ensure that it is necessary and proportionate to meet our purposes.

Your rights

  • A right of access to your personal data held by or on behalf of TLT.
  • A right to rectify any personal data held by TLT that you believe is incorrect.
  • A right to erase any personal data that TLT no longer has a legitimate purpose to process.
  • A right to data portability.
  • A right to object to TLT processing any of your data that it does not have a legal or contractual obligation to process.
  • A right to prevent any wholly automated decisions involving your data – we do not do this in any case.
  • You also have the right to complain to the Information Commissioner’s Office if you believe that we have mishandled your personal data in any way.

Raising Data Protection Concerns

If you have any questions or concerns about how we use your personal data, or you would like to submit an information rights request, you can contact us on our dedicated privacy email address If you are unhappy with how we have handled your information, you may complain to the Information Commissioner.